Amherst, N.H. · Serving the Souhegan Valley, Nashua & Manchester
I'm Andrew Horn. I've built software for a Fortune 50 health insurer, a hospital pharmacy portal, and a pharmaceutical research platform. Most businesses right here in Southern New Hampshire are quietly losing hours every week to the same three leaks: calls that go to voicemail, quotes nobody follows up, and spreadsheets fed by hand.
I find those leaks and fix them, with a written price before any work starts. If I can't find you five hours a week, you don't pay.
Where the week goes
01
You're mid-job — on a ladder, with a client, driving. The phone rings twice and goes to voicemail. Most callers don't leave a message; they dial the next name on Google. That was a job, and you never knew it existed.
The fix: Missed-Call Recovery02
You spent an hour on that estimate. Two weeks later: silence. Following up lives in somebody's head, so on busy weeks it doesn't happen — and the quiet quotes go to whoever called back first.
The fix: Quote Follow-Up Tracker03
The whole business lives in a spreadsheet only one person understands, fed by hand from texts, paper, and memory. Every week buys hours of retyping, and one bad copy-paste from a real mistake.
The fix: Spreadsheet-to-AppHow it works
The full audit is $1,500, and every dollar of it comes off the price of anything you later hire me to build. It comes with one promise, in writing:
The guarantee
If I can't find you at least five hours a week to win back, the audit is free. Full refund, keep the report.
You tell me what's eating your week. I tell you honestly whether I can help. No slides, no pitch. If a full audit isn't worth it for you, I'll say so on this call.
We sit down (in person or on a call, recorded so I can re-listen) and you show me how the work actually runs — from the phone ringing to the invoice going out. I ask questions. I don't prescribe anything yet.
You get a short, plain-English report: every time leak I found, ranked by impact against effort — with what each fix costs, how long it takes to set up, and how many hours it gives back. Plus a four-day quick-start you can do yourself.
We walk through the report together. Do it yourself with the plan — genuinely fine. Or hire me to build, and the full $1,500 audit fee comes off the price.
Why I'm sure the hours are there
Try it yourself. Google a local plumber, cleaner, or dentist around Amherst or the Souhegan Valley and try to book something. Then try the next one. Here's what you'll find:
Every one of those is a customer who tried to pay a local business and bounced. I'll tell you what I see in yours — that part is free, and it's the first fifteen minutes.
Get the free 15-minute lookFair questions
Then you don't pay — that's the guarantee, and it's not fine print. But a business that can't be booked online, doesn't chase its quotes, or runs on a hand-fed spreadsheet is losing five hours a week before Monday lunch — and I have yet to see a local business with none of those.
No. Most of what I recommend is boring: a tool you didn't know existed, a process with six fewer steps, a small piece of custom software. AI goes in only where it demonstrably saves time — and I'll show you the math.
Yes, and some businesses should. The report is written so you can hand it to anyone — me, your nephew, another shop. The four-day quick start needs no technical skill at all.
Because the audit is the same job for everyone, and the fixes aren't — a two-truck shop and a twenty-truck shop need different builds. The audit report prices every recommendation line by line, in writing, before you commit to anything. And if you hire me, the full audit fee comes off.