Andrew Horn KarunaCode · Amherst, N.H.

The Operations Audit

Find out exactly where your week is going.

Forty-five minutes of your time. A written plan with every time leak I find — ranked, priced, and honest about what you can do yourself. $1,500, credited in full toward any fix I build for you.

The guarantee, in writing

If I can't find you at least five hours a week to win back, the audit is free. Full refund, keep the report.

The process

Four steps. You can stop after any of them.

  1. Step 1

    A 15-minute call. Free.

    You tell me what's eating your week. I tell you honestly whether I can help. No slides, no pitch. If a full audit isn't worth it for you, I'll say so on this call.

  2. Step 2

    A 45-minute walk-through.

    We sit down (in person or on a call, recorded so I can re-listen) and you show me how the work actually runs — from the phone ringing to the invoice going out. I ask questions. I don't prescribe anything yet.

  3. Step 3

    A written plan you own.

    You get a short, plain-English report: every time leak I found, ranked by impact against effort — with what each fix costs, how long it takes to set up, and how many hours it gives back. Plus a four-day quick-start you can do yourself.

  4. Step 4

    A review call. Then it's your move.

    We walk through the report together. Do it yourself with the plan — genuinely fine. Or hire me to build, and the full $1,500 audit fee comes off the price.

The deliverable

What the report actually contains.

Not a slide deck of trends. A short document about your business that you could hand to anyone — me, an employee, a different contractor — and have them act on it. Plain English, real numbers, no jargon.

It's built from the recording of our walk-through, cross-checked against the patterns I've seen across the local businesses I've studied, and every recommendation carries its own price tag and setup time — including the ones that cost nothing.

  1. 01

    Executive summary

    The one page that matters: your biggest time leaks, what fixing them is worth per month, and the hours per week you get back.

  2. 02

    Impact vs. effort map

    Every finding placed on a simple grid, so you can see at a glance what's a quick win and what's a bigger project.

  3. 03

    Recommendations, priced

    Each fix with the tool or build it needs, what it costs, how long setup takes, and the hours it saves — line by line.

  4. 04

    Four-day quick start

    Ten minutes a day for four days, in order. Most of the benefit of the report, before you spend another dollar.

  5. 05

    The math

    Hours returned per week × what your hour is worth − tool costs = what this is worth to you per month. In actual numbers.

The price, plainly

$1,500 — and it counts as a deposit.

If the report convinces you to hire me for any fix — a missed-call system, a quote tracker, a rebuilt website — the full $1,500 comes off that price. If you'd rather take the plan and run with it yourself, that's a real option and I'll say so when it's the right one.

And if I can't find five hours a week? You get your money back and keep the report. The risk of this going badly for you is forty-five minutes.

A worked example of "the math" page

Hours returned / week
7
What your hour is worth
$85
New tool costs / month
−$60
Back in your month
≈ $2,320

Illustrative numbers — your report runs this with yours. If the math doesn't clear the audit fee many times over, I'll tell you not to buy anything.