Andrew Horn KarunaCode · Amherst, N.H.

For HVAC, plumbing, roofing & electrical shops

The no-heat call at 11pm should reach you, not your competitor.

A small shop loses jobs in two places: the calls nobody answers, and the estimates nobody chases. I fix both, month to month.

Step 1

Missed-Call Recovery

An instant text back on every missed call. After hours, real emergencies ring your on-call phone and everything else is booked for the morning. Works with your number, and inside Jobber or Housecall Pro if that's what you run.

What's included and the guarantee

Step 2

Quote Follow-Up Tracker

Every estimate tracked, with polite follow-ups on your schedule that stop the moment the customer answers. One screen showing every open quote and what it's worth.

What's included and the guarantee

Steps 1 + 2

Never Miss a Job

Missed-Call Recovery and the Quote Follow-Up Tracker, built together — the calls you miss and the quotes that go quiet, both handled. Costs less than buying the two separately. Running costs, monitoring, and changes included. Month to month.

Review requests + payment reminders: a review request after every finished job, and reminders on unpaid invoices.

See the bundle on the fixes page

Not sure it's the phones?

The Operations Audit

$1,500, credited in full

If the problem is bigger than the phones, the audit looks at your whole week — from the phone ringing to the invoice going out — and hands you a written, priced plan. If you hire me for either fix afterward, the full $1,500 comes off.

The guarantee: If I can't find you at least five hours a week to win back, the audit is free. Full refund, keep the report.

How the audit works

If your software already does it

I'll tell you, and you won't need me.

Jobber and Housecall Pro now include basic call answering and review requests. Plenty of shops pay for features they've never switched on. If what you need is already in the software you pay for, I'll say so on the free call and show you where it is.

What I won't do

  • → Replace your scheduling or dispatch software. What I build works alongside it.
  • → Put a bot on your daytime phones unless you ask for one.
  • → Lock you into a contract. Everything monthly is month to month.
  • → Promise you a revenue number. The guarantees are about recovered calls and won-back jobs, and they're in writing.

Stop losing jobs to voicemail and silence.

Book a free 15-minute call